Frequently Asked Questions

Where are the rugs made?
Our rugs are hand-knotted by skilled artisans using traditional techniques, then inspected and shipped from California.

What colors are available?
Warm earth tones — terracotta, sand, cactus green, and deep brown — all dyed with plant-based colorants.

How long is shipping?
Free standard shipping in the US, typically 5-10 business days after processing.

What if I want to return?
30 days from delivery, unused condition with packaging. Email service@lingyeloom.com to start.

Is there a warranty?
Yes — a 1-year craftsmanship warranty covering weaving defects. See our Warranty page for details.

How do I choose the right size?
For living rooms, start with 8’x10′. See our Size Guide page for a full breakdown.